About Michigan Crime Scene Cleanup
Available 24/7
A free 24/7 referral service connecting Michigan families with independent biohazard and crime scene cleanup providers — statewide and discreetly.
CALL (888) 561-1237We are a referral service. Cleanup is performed by independent providers.
A 24/7 Referral Service for Difficult Situations
Michigan Crime Scene Cleanup is a free 24/7 referral service that connects Michigan families and property owners with independent biohazard remediation providers across the state. We are not a cleanup company — we are the first step between you and the provider who does the work.
When something difficult happens, the last thing most people want to do is research companies, compare services, or figure out where to start. One call to our referral line connects you with an independent provider serving your area.
Providers in the referral network are independent businesses. If you would like to confirm a provider's licensing, insurance, training, or regulatory compliance before hiring, we recommend asking them directly. Our role is to simplify the first step.
One Call. Help Finding a Local Provider.
Our referral process is designed to be simple, fast, and free for the families who need it.
1. You Call Us
Call our 24/7 referral line. We'll gather basic information — your location, the situation, and any details you already know.
2. We Identify Availability
Based on your location and situation, we help connect you with a provider serving your area.
3. Speak With the Provider
The independent provider handles availability, pricing, cleanup details and insurance questions directly with you.
4. Provider Performs Cleanup
The independent provider handles the cleanup, disposal, and verification of the affected area.
There is no cost to use our referral service. Pricing, scheduling, and insurance are handled directly between you and the independent provider.
Why Call a Referral Service Instead of Searching on Your Own?
When a traumatic event happens, most people don't know which company to call, what to ask, or how to compare providers. Searching on your own often means calling several companies, waiting for callbacks, and repeating the same difficult story to each one.
A referral service simplifies the first step. You make one call, describe the situation once, and we help connect you with an independent provider serving your area. There is no cost to you for using the referral line.
From that point forward, you work directly with the provider. They handle the assessment, pricing, scheduling, and cleanup itself. If insurance is involved, the provider can explain what documentation is typically needed.
The referral model exists to reduce the number of decisions you have to make during an already difficult time. It's not the only way to find a provider — but for many people, it's the simplest starting point.
A Walkthrough of the Referral Call
You reach our referral line
Available 24/7, including nights, weekends, and holidays. If you reach a voicemail outside of coverage, your call is typically returned as soon as possible.
We ask a few basic questions
Your location (city or ZIP), a brief description of the situation, and any timing or access details you already know. You don't need to have everything figured out.
We help connect you with a provider
Based on your location and situation, your call is routed or referred to an independent provider serving your area.
You speak with the provider
They'll discuss availability, pricing, and the cleanup process directly with you. If insurance is involved, they can explain what documentation is typically needed.
The provider handles the cleanup
From that point forward, you work directly with the provider. They handle assessment, remediation, disposal, and any follow-up.
What to Look for in a Provider
When you speak with a provider, these are the qualifications and standards worth confirming before hiring.
Licensing & Credentials
Ask whether the provider holds applicable licensing for your state and the type of work being performed. Specific credentials should be confirmed directly.
Insurance Coverage
Ask about insurance coverage relevant to the work — such as general liability, pollution liability, or workers' compensation. Request a certificate of insurance if needed.
Training & Standards
Ask whether the provider follows relevant industry standards, such as ANSI/IICRC S540 for trauma and crime scene remediation.
Safety & Waste Handling
Ask how the provider handles regulated waste disposal and whether they follow applicable state and federal requirements, including Michigan EGLE and EPA regulations.
Standards and safety requirements worth confirming with a provider before hiring:
OSHA Bloodborne Pathogens
Ask whether the provider follows workplace safety practices consistent with OSHA's Bloodborne Pathogens Standard (29 CFR 1910.1030).
IICRC S540
Ask whether the provider follows ANSI/IICRC S540 standards for trauma and crime scene remediation.
Michigan Waste Handling
Ask how the provider handles disposal of biological and hazardous waste under Michigan EGLE and EPA requirements.
Specific qualifications and certifications may vary by provider and service type. Confirm directly with the provider you hire.
People contact us for many reasons. Here are some of the most common.
Families & Homeowners
Residential crime scenes, unattended death, trauma, hoarding and biohazard situations.
Property Managers
Cleanup for rental properties, apartments, and commercial buildings, with documentation for owners.
Businesses
Workplace incidents and commercial biohazard situations requiring documented remediation.
Attorneys & Estate Representatives
Cleanup coordination for probate properties, hoarding estates, and cases requiring documentation.
We connect callers with independent providers for a range of cleanup situations across Michigan.
What We Do — and What We Don't
What We Do
Our referral service handles the first step so you don't have to.
- Answer calls 24/7.
- Gather basic information about your location and situation.
- Help connect you with an independent provider serving your area.
- Provide a clear starting point — free of charge.
What We Don't Do
We're a referral service, not a cleanup contractor.
- We don't perform the cleanup.
- We don't set or negotiate pricing.
- We don't guarantee provider availability or arrival times.
- We don't guarantee insurance coverage.
- We don't verify every provider's credentials on your behalf.
- We don't provide legal, medical, or insurance advice.
Our referral service connects callers with independent providers across Michigan.
Featured regions and cities include:
- Detroit
- Grand Rapids
- Ann Arbor
- Flint
- Kalamazoo
- Saginaw
- Warren
- Troy
And other communities across Michigan. Availability depends on location and provider capacity.
What we focus on when you call.
Clear Referral Relationship
We connect you with independent providers, not cleanup companies.
Respectful Communication
We treat every situation with compassion and discretion.
Appropriate Provider Connection
We help connect you with a provider serving your area for your situation.
Privacy-Conscious Experience
Your information and situation are handled with care.
Get answers to the most common questions about our referral service.
Are you the company performing the cleanup?
No. Michigan Crime Scene Cleanup is a free referral service. All cleanup and remediation work is performed by independent service providers. We help you reach a provider quickly — especially during an emergency.
Is the referral service free?
Yes. There is no charge to use our referral service. If you hire an independent cleanup provider, that provider will explain its services, pricing and payment terms before work begins.
How do you select providers?
Providers in our referral network are independent businesses. If you'd like to confirm a provider's licensing, insurance, training, and compliance with applicable standards, we recommend asking the provider directly before hiring. Standards worth confirming include ANSI/IICRC S540 for trauma and crime scene remediation and OSHA's Bloodborne Pathogens Standard (29 CFR 1910.1030).
Do you guarantee a response time?
No. Provider availability and response times depend on your location, the situation, and the provider's schedule. A specific arrival time cannot be guaranteed. Availability may vary by region.
Can insurance cover cleanup?
Some homeowner and business insurance policies may cover eligible cleanup costs, depending on the incident and your policy. The independent provider can help explain documentation requirements and work with your adjuster. Coverage is not guaranteed.
What information do you need when I call?
When you call our 24/7 referral line at (888) 561-1237, we'll ask for your location (city or ZIP), a brief description of the situation, and any details about timing or access. This helps us connect you with an appropriate local provider. All information is handled confidentially.
Ready When You Are — Day or Night.
If you are facing a difficult situation and are not sure who to call, our referral line is staffed around the clock. One call, one conversation, one next step.
Free referral line · Available 24/7 · Michigan-wide