Contact Michigan Crime Scene Cleanup
For emergencies, call us directly — the referral line is answered 24/7. For non-urgent questions, partnership inquiries, or general information, use the form below.
Ways to Contact Our Referral Service
Whatever your situation, there is a clear way to reach us.
24/7 Referral Line
(888) 561-1237Answered around the clock, including nights, weekends, and holidays. If you are facing an active situation, this is the fastest way to reach us. For immediate danger to life or safety, call 911 first.
What to Expect When You Call
A short conversation about your location and the general situation. If a provider is available in your area, we connect you directly. There is no charge for the call or the referral.
Non-Emergency Inquiries
Use the form on this page for general questions, media inquiries, partnership requests, or anything that is not time-sensitive. We typically respond within one business day.
Statewide Service Area
Referral assistance covers the entire state of Michigan, from Detroit and Grand Rapids to Flint, Saginaw, the Upper Peninsula, and everywhere in between. See all cities we serve.
Non-Emergency Contact Form
For urgent situations, please call (888) 561-1237 directly rather than using this form.
What Michigan Crime Scene Cleanup Is — and What It Is Not
What we are
- A free 24/7 referral service
- A single phone number that connects you with independent cleanup providers across Michigan
- A way to skip searching for a provider in the middle of a difficult situation
- A confidential first point of contact
What we are not
- A cleanup company — we do not perform remediation work ourselves
- A dispatch service that guarantees a specific provider or arrival time
- A pricing authority — the independent provider sets pricing and payment terms
- An emergency responder — if there is immediate danger to life or safety, call 911
Frequently Asked Questions About Contacting Us
Should I call or use the contact form?
If your situation is active or time-sensitive — a recent incident, an unattended death, a property that needs prompt attention — call (888) 561-1237. The phone line is answered 24/7. The contact form is for general questions, partnership inquiries, media requests, and other non-urgent matters, and is typically answered within one business day.
Is there any charge to call your referral line?
No. There is no charge to call or to be referred. If you decide to hire the independent cleanup provider, they will explain their services, pricing, and payment terms directly with you before any work begins.
What information should I have ready when I call?
It helps to have the address or general location, a rough sense of what happened, and whether police or another authority has already been on scene. But you do not need to have every detail worked out — we can help from wherever you are.
Can I request a specific cleanup provider?
We work with multiple independent providers across Michigan, and availability depends on your location and the situation. If you already have a specific provider in mind, we recommend contacting them directly. Our role is to help you find someone available in your area if you do not already have a provider.
Do you provide services outside Michigan?
No. Michigan Crime Scene Cleanup is focused exclusively on the state of Michigan. For other states, we recommend reaching out to a local referral service or directly to a certified cleanup provider in your area.
I am a cleanup provider and would like to join your network. How do I do that?
Use the contact form on this page and select "Provider partnership inquiry" as the reason for contact. Include your company name, the areas of Michigan you serve, and a brief note about the services you offer. Our team will respond with next steps.
How quickly will I hear back after submitting the form?
We typically respond to non-emergency inquiries within one business day. If your situation becomes urgent, please call (888) 561-1237 instead of waiting on a form reply.
Is my information kept confidential?
Yes. Information you provide through the referral line or the contact form is kept confidential and used only to help connect you with an appropriate independent provider. See our Privacy Policy for full details.
For Active Situations, Call. For Everything Else, We Will Get Back to You.
Our referral line is answered 24/7 for urgent situations. For non-emergency questions, partnership inquiries, or general information, the form on this page is answered within one business day.
Call for emergencies · Form for non-urgent · Confidential